If you have not done so already, please download the NHS COVID app. You can find more information on the app, how it works and how to get it by clicking here.

Since the start of the COVID-19 pandemic we have had to adapt our behaviour to keep ourselves, our family, our friends and our community safe. The arrangements that we put in place have enabled us all to benefit from and enjoy a positive BGU experience.

For 2022-23, following the easing of restrictions and in-line with Department for Education guidance, BGU has relaxed social distancing rules. However, we must all do our part in preventing the spread of COVID which is still classed as very infectious. We advise continuing to wear a face covering wherever you feel that is necessary, sanitising hands frequently, and encouraging everyone to participate in the vaccination programme.


5 simple things to remember:

1

Hands – wash or sanitise your hands regularly

  • wash hands for at least twenty seconds with soap and warm water and avoid touching your face
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2

Face – consider wearing a face covering

  • consider wearing a face covering should you feel it is necessary
  • Face coverings are available on-campus at CELT and the Library
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3

Test

For the latest information on COVID-19 testing, please visit: https://www.nhs.uk/conditions/coronavirus-covid-19/testing/

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4

Tell – let us know what’s going on so we can help


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5

Vaccinate - If you are eligible, please book your double Covid-19 vaccination through the NHS app or by attending a walk in centre.

  • Vaccines help prevent infection by reducing the likelihood of catching and spreading the virus. They also reduce the more serious effects such should you be infected.

If you have any concerns about Covid-19 then email: covid19advice@bishopg.ac.uk

    I've had my COVID vaccination


    Safety

    BGU is committed to providing a safe and secure environment for all students and staff. The University has followed Government and sector guidance to put in appropriate mitigations to create a Covid-secure campus and reduce the risk of spreading the virus.

    The important effective mitigation is to maintain good hygiene:

    • Wash hand frequently
    • Use disposable tissues
    • Throw away used tissues
    • Cough into your sleeve
    • Avoid touching your face
    • Avoid close contact with people who are unwell

    As well as washing hands thoroughly for a minimum of 20 seconds we have also set-up hand-sanitisation stations around the campus.

    Our cleaning teams will daily clean touch-points e.g. door handles and classroom surfaces. Each classroom is provided with cleaning materials/ sanitiser to enable users to clean surfaces prior to use.

    Classrooms, study spaces, desks or tables in designated eating spaces are provided with paper towels and disinfectant so that users can clean surfaces themselves (as when you enter a supermarket).

    If you see a sanitiser dispenser or self-use disinfectant bottle needing to be refilled or a full paper towel bin please let us know by contacting our Reception (dial 0) and we will deal with it.

    Face-coverings can help to slow the transmission of Covid-19 as it reduces the range of expelled aerosols which carry the virus.

    Social distancing rules have been relaxed which enable us to work more closely and collaboratively, you can wear facemasks if you think it is necessary or if a vulnerable person asks you to do so.

    There may be occasions you are requested to wear a face-covering in certain settings without a reason being disclosed and would like to ask for consideration to the risks and preferences of others if choosing not to wear a face covering.

    FFP2 and FN95 facemasks, which provide two-way droplet prevention and give increased protection to the wearer, are available for staff and students from the Health and Safety Officer who resides in Estates. IIR 3-ply surgical face masks, which help prevent the spread of droplets, will continue to be available across campus. IIR 3-ply facemasks will be available from the library and CELT, but we ask those to consider which mask best reflects their situation and personal COVID-19 risk.

    The University has reviewed its teaching estate to ensure rooms have appropriate levels of ventilation sufficient to reduce the risk from airborne covid partials and contaminants. For some of our classrooms to enhance airflow we may need to:

    • keep windows open during teaching sessions;
    • sometimes require for learners to step-out of the classroom for 10 minutes.

    If you are eligible, please book your double Covid-19 vaccination through the NHS app or by attending a walk-in centre.

    • Vaccines help prevent infection by reducing the likelihood of catching and spreading the virus.
    • They also reduce the more serious effects should you be infected.
    • Being completely double-vaccinated will reduce the need for precautionary isolation if you receive a close-contact ping, enabling you to continue to engage in in-person class sessions.

    Please note, the UK Government (see the Government’s ‘stay at home guidance’) defines fully vaccinated as ‘. . . that you have been vaccinated with an MHRA approved COVID-19 vaccine in the UK, and at least 14 days have passed since you received the recommended doses of that vaccine’.


    Attendance and Engagement

    If your circumstances mean you may not be able to attend classes or engage with the on-line learning due to COVID-related isolation or circumstances unrelated to COVID-19 then please contact your personal tutor or programme leader and email: engagement@bishopg.ac.uk.

    Covid-19 Testing and Suspected Symptoms

    For advice on COVID-19 testing, please visit: https://www.nhs.uk/conditions/coronavirus-covid-19/testing/

    Currently recognised symptoms of Coronavirus include:

    • A high temperature,
    • A new continuous cough
    • Loss or change of smell / taste

    Do you have COVID-19 symptoms? See https://www.nhs.uk/conditions/coronavirus-covid-19/

    Step 1

    As son as you think you may have even mild symptoms then you should:

    • Return to your household and self-isolate.

    Step 2

    Take a PCR or LFD test to confirm you have the virus. These test kits can be ordered online or purchased at Pharmacies throughout the UK but now must be paid for. We request you continue to isolate, even if you have been fully vaccinated, until you have your result.

    Step 3

    It is really important that you let us know at the University as soon as you suspect you have Covid-19 symptoms - straight away, do not wait to be tested.

    A member of the Registry Team will co-ordinate what needs to be done next. They will liaise with:

    • the Accommodation Services Team, if you are in BGU accommodation, to help you with the practicalities of getting food and other provisions, cleaning accommodation and advice on making arrangements with housemates for everyone to stay safe.
    • your Programme Leader to facilitate how, if you are able to continue to study, you can engage with learning remotely and advice on missed sessions and assessments.
    • Student Advice and the Students’ Union if you would like well-being support.


    Positive

    If you test positive for COVID-19 you will need to self-isolate for 10 days. This isolation period can be reduced as you can test on the fifth day of isolation. Should you test negative two days consecutively from the fifth day you can return to the university before the ten-day isolation period.

    Negative

    If your test comes back negative, please update the University and return to your classes.

    To help protect your fellow residents we ask you to remain in your room, (except in an emergency) and follow guidance outlined in `What to do in self-isolation – Halls of Residence’. To protect your household further, you may also consider arranging for food to be delivered to your door.

    What happens if I live in a household, or I am a close contact with someone who has suspected symptoms or has tested positive?

    If you live in shared accommodation with someone who has suspected symptoms or have tested positive, we request you:

    • Take a PCR/LFD test to determine if you have COVID
    • Inform the University if the test is positive
    • We ask you to take precautions in your house with a positive housemate

    As a student at BGU you have access, should you ever need it, to a wide range of personal, academic and pastoral support including a number of 24/7 options.

    You can find more information on all of them, and how to utilise them, below and remember we are always here for you.

    Student Advice offers free, non-judgemental, confidential and professional advice to all students on any matter, for example, disability support, funding, housing, counselling and wellbeing. To book an appointment with an advisor:

    https://appointments.bishopg.ac.uk/index.php/book-to-see-student-advice/

    If you experience any financial implications as a result of the pandemic (e.g. loss of part-time work, no access to IT resources), please contact us as we may be able to offer financial support via the Learning Fund.

    e: studentadvice@bishopg.ac.uk

    t: 01522 583600

    Social Media: Follow us on Twitter - @BGstudentadvice

    If you are feeling anxious or depressed the University has a range of self-help resources available from Student Advice and Accommodation Service.

    The University provides free local counselling support via Park Practice – contact Student Advice to be referred to a counsellor.

    You can also access 24/7 online support, peer support and self-help materials via TogetherAll

    If you, or someone you live with is experiencing severe mental health difficulties and you are concerned from a welfare perspective, you can contact Student Advice during office hours, or our Night Warden for out of hours support on 07958 248653, and they will be able to access Mental Health Nursing support from Thornbury Nursing Services, who are working in partnership with BGU.

    Students can apply to the BGU Learning Fund for financial support for hardship arising from the COVID-19 situation and for setting up internet access/IT equipment for remote learning.

    The BGU Learning Fund provides discretionary financial assistance to students to help them access and remain in higher education – particularly those students who need financial help to meet extra costs that cannot be met from other sources of support.

    The Fund can help to alleviate unexpected financial hardship. Students who may be considering leaving higher education because of financial problems are particularly encouraged to apply.

    You can apply to the Fund at any point throughout the academic year, including the long vacation. Any help you receive from the Fund is usually non repayable.

    You can download an application form by clicking here.

    In your application you’ll need to provide evidence of the hardship or IT requirements arising out of the COVID-19 situation. Alongside this applications should include:

    • 2020/21 Student Finance notification (available to download from your student finance account)
    • Previous 3 months’ bank statements for all accounts you hold
    • If not clearly shown on bank statements, proof of housing costs (rent/mortgage)

    Your form and supporting documents should be submitted electronically to: studentadvice@bishopg.ac.uk

    Student Minds is the UK’s student mental health charity.

    ​They empower students and members of the university community to look after their own mental health, support others and create change.

    Their goal is to transform the state of student mental health so that all in higher education can thrive. Find out more about what they do.

    Student Minds have also produced an online platform called Student Space. There is a raft of wellbeing resources and advice to help you through the challenges of Coronavirus.

    It covers:

    • Studying during COVID
    • Friendships and social life
    • Mental health and wellbeing
    • Grief and loss

    You can get phone/webchat/text message/email support and they are developing their resources on an ongoing basis. Find out more https://studentspace.org.uk/

    This resource provides preventative support and immediate interventions. Student Space seeks to limit the mental health impact of the pandemic on students and deliver high quality support where it is most needed – for example, for those who have experienced distress or trauma resulting from the pandemic, through: offering immediate help for students in distress through therapeutic interventions providing educational resources to help students manage stress and maintain good mental health and wellbeing curating a range of quality-assured online resources, such as guidance, apps, peer support platforms, and volunteering opportunities. The platform is available to all 2.3 million students from OfS-registered providers in England and from regulated Welsh institutions.

    Click here for more information

    Self-isolation

    In all the cases below, if self-isolation is required during term-time, please let us know using the Student Absence Form and we will support you in engaging in your on-line learning and any assessments due to be submitted.

    Reasons to self-isolate may include, Testing positive for Covid. Showing symptoms of Covid

    For further information got to: https://www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-and-treatment/when-to-self-isolate-and-what-to-do/

    We would expect that if you need to self-isolate you do so in either your term-time household or if you are a commuting student in your home household.

    If you house share you should inform your housemates that:

    You have suspected symptoms.

    If, your test is positive inform Registry who will offer further support.

    BGU will monitor the number of suspected and positive cases reported to us through its Covid Outbreak Response Group (CORG) and which is planning for a number of scenarios.

    If there is a scenario where a new more dangerous variant appears then the University will consider whether it is necessary for a specific period of time, to suspend in-person teaching and move to on-line learning for some or all programmes on-campus and / or suspend on-campus social activity. BGU will always follow Government guidance as a minimum.

    Learning and Teaching during COVID-19

    The COVD-19 situation and the UK response to the pandemic has evolved and with the vaccination programme the previous restrictions have been relaxed. Whilst we will continue to live with COVID-19 for the immediate future it is hoped that any low levels of infection can be managed through normal practice of reporting illness and implementation of our Infectious Disease Policy.

    BGU intends to deliver its programmes as planned which, in most cases, is through in-person teaching and learning. Most programmes will augment their in-person class sessions with independent on-line learning activities. BGU does have a small number of programmes which have been approved to use on-line learning as their main mode of delivery or to use online learning for a small number of sessions.

    However, we need to recognise that the COVID-19 situation can change and if new variants appear and lead to large scale outbreaks then local authorities may need to reintroduce restrictions for short periods of time. This may include social distancing restrictions having to be reintroduced or a return to remote (online) teaching due to a lockdown situation.

    At all times BGU will follow Government and local Health Protection Team advice. The University would liaise with its students and implement contingency plans developed in consultation with the Students’ Union representatives. Outlined below is how we would expect to respond.

    Contingency plans for imposition of social distancing or lockdown restrictions

    Activity

    Social distancing restrictions required on campus

    Remote (online) delivery due to reimposition of lockdown

    Scheduled classes

    Social distancing within classrooms and the need to ensure the safe flow of large student groups between classes restricts the capacity of our teaching rooms. This would prevent large whole-group lectures but our normal small group classes would continue.

    At least 50% of the normal scheduled learning hours would be delivered through the smaller group sessions with a tutor physically in-person in the room.

    The traditional whole group lectures will be replaced by scheduled on-line learning using a combination of live and recorded presentations, guided study tasks and live discussion sessions for the time-tabled slots.

    The programme would be delivered wholly through on-line learning. This would consist of using a combination of live and recorded presentations, guided study tasks and live discussion sessions for the time-tabled sessions. On-line tutorials and meetings would be used to provide further study support.

    Regardless of the style of learning, all our students can expect the high quality of teaching for which we are renowned, as well as delivered the required learning outcomes of modules.

    Timetables

    Timetables would need to be adjusted to deliver the scheduled on-line activity in combination with small group in-person class sessions. Most classes would happen between 9 am to 6 pm but we may need to occasionally use the early evenings for some in-person class delivery. When revising the time-table we will be mindful of the commitments and responsibilities that our students but programme classes on the revised timetable may be on different days and at different times.

    The timetable would be adjusted to schedule live on-line sessions and to provide a structured study schedule.

    Placements – Initial Teacher Education (ITE)

    We would plan to deliver as much of the designed programme of placements as possible asking schools/settings to sign up to the usual placement pattern if possible but recognising that we may have to adapt and change as circumstances unfold.

    Whatever changes might become necessary we would do everything we can to ensure that our ITE students are able to access the full curriculum, providing them with sufficient opportunity to meet the Teachers' Standards by the end of the course and therefore be recommended for Qualified Teacher Status (QTS), or for those undertaking the Education Training and Skills programme (Cert/pGD ETS) to develop the skills outlined in the Professional ‘Standards to allow students to undertake Professional Formation post-qualification and apply for QTLS.

    Support during placements across all ITE programmes would be of the usual high quality and with every trainee having both university and school-based mentors.

    Placements – non-ITE

    The provision of placements relies on businesses and placement settings to provide opportunities, which would likely be reduced if Covid-19 restrictions were reimposed.

    Programme teams would therefore, substitute placements with alternative learning activities which will ensure learning outcomes can still be met. We would plan to restore placements at the earliest opportunity as restrictions are eased and placement settings are able to offer placement opportunities again.

    In addition, we would continue to enhance our graduates’ employability through BGU’s Graduate Attributes framework which is embedded in all programmes, and through the careers and employability opportunities and support provided by our BG Futures careers, employability an enterprise service.

    Off campus trips and residential visits

    The delivery of these course elements would be subject to venue / site restrictions and guidance at the time from local Public Health teams and, for overseas trips, the Foreign & Commonwealth Office and international travel restriction that might apply.

    The University would consult with students through the academic year if on-going restrictions mean that planned activities might not be possible. In these circumstances we will look to provide alternative activities to deliver the intended learning outcomes and an equivalent experience where reasonably possible.

    Assessments

    Most of the assessment practices used by BGU will remain unchanged as they are mostly coursework which can be completed and submitted remotely.

    Some practical assessments for placement activities or subject-based skills which cannot be tested due to social distancing or through on-line learning may have to be adapted e.g., performance and presentation activity can be assessed by being recorded and submitted on-line.

    Formal examinations will be delivered by a 24 hour open book exam format that allows remote completion and submission. Exceptions to this might be required by subject regulatory bodies and you will be advised subject teams if this is the case.

    The Library

    The majority of learning resources provided by the Library and recommended by tutors can be accessed on-line via WorldCat, the Library’s A-Z Databases site, and My Reading. This allows you to search for resources and use them remotely.

    Social distancing would limit the number of users that can be in the Library at any one time and so we would put in place:

    • a click and collect service for students to order and receive physical books for loan;
    • a booking system to allow physical access to the Library for browsing resources and working in the study spaces.

    On-line only learning would be facilitated by on-line access to Library resources via WorldCat, the Library’s A-Z Databases site, and My Reading. The Library staff would provide on-line support to help students.

    Academic support services and wellbeing

    All our student support services – Centre for Enhancement in Learning and Teaching (CELT), Student Advice, Chaplaincy, our Careers, Employability and Enterprise Service (CEE), IT Services and our student administration team (SAO@bishopg.ac.uk) will be operating and providing support to all our students.

    If social distancing were to be reimposed, we would operate these services remotely on-line as well as enabling students to book an appointment if they require an in-person session.

    All our student support services – CELT, Student Advice, Chaplaincy, our Careers, Employability and Enterprise Service, IT Services and our student administration team (SAO@bishopg.ac.uk) would provide on-line support and appointments.

    Accommodation

    As during 2020-21 our Accommodation Service if required would manage the social distancing of shared space in the University’s accommodation as well as providing advice for students sharing in the private sector.

    Students living in University accommodation will be asked to socialise within their accommodation ‘bubbles’.

    BGU would support students if they needed to stay in their University accommodation during a lockdown.

    Students’ Union and sporting activities

    The Students’ Union would provide, a mix of on-line and in-person social, wellbeing and sporting activities in-line with any Government guidance on restrictions for bars, hospitality and catering. British Universities and Colleges Sport (BUCS) association would provide guidance on sporting activity and the University Sports Centre would open following social distancing guidelines.

    Lockdown would close the SU bar and curtail sporting activity. The SU would provide well-being support and guidance to all students on-line.

    What to do in self-isolation – Halls of Residence & Longdales Lodge

    To keep our community safe, we encourage residents to self-isolate.

    • Use a separate bathroom from others if possible, ideally your en-suite bathroom if available
    • In the case of a shared bathroom, draw up a rota with your bubble for washing or bathing, with the self-isolating person using the bathroom last. Thoroughly clean the bathroom when you have finished and ensure you use separate towels from others.
    • If you share a kitchen with others, if possible avoid using it when other people are present (draw up a rota).
    • Take your meals back to your room to eat.
    • Wash crockery, cutlery etc after use using detergent and warm water and dry them thoroughly, using a separate towel.
    • Do not share household items with other housemates.
    • You should remain more than 2 metres away from other people
    • Regularly wash your hands with soap and warm water for at least 20 seconds
    • Do not have visitors or leave your accommodation (ask deliveries to be left outside the door)
    • We advise that you wear face coverings when you are not in your student bedroom

    Fire Alarm Activation

    Should the fire alarm in your accommodation sound while you are self-isolating, you are required to vacate the property immediately as per the fire evacuation information in your accommodation and assemble at the Fire Assembly Point. When at the Fire Assembly Point, please stand away from the other people that are assembled.

    Laundry

    We would advise that you do not use the launderettes on site while in self isolation

    Rubbish Removal

    All waste, including used tissues, and masks if used, should be put in a plastic rubbish bag and tied when full. The plastic bag should then be placed in a second bin bag and tied. Do not dispose of the rubbish in the kitchen or external bins until the end of the self-isolating period.

    Maintenance

    Please report maintenance online via the Estates Helpdesk. Depending on the maintenance request, please note that it may not be practical for the maintenance to take place whilst in isolation and therefore jobs will be prioritised and will only be rectified if there is a risk to Health and Safety.

    Food & Drink

    You will need to make your own arrangements for delivery of these items whilst in self-isolation. Please ensure that the deliveries are left outside your block / building. You may consider asking a friend or Accommodation Services to collect items delivered (advising of drop off slot) for items to then be left outside your door.

    Post and Delivery of Packages

    If there is a need for packages to be delivered, please arrange with Accommodation Services for this to be dropped off at your room.

    Concerns Raised by Students in the Flat

    We advise that you proactively inform other residents in your household that you are self-isolating, to minimise the risk to others. Whilst this guidance is followed you can self-isolate while living in your current accommodation.

    If you are feeling anxious, depressed or are having trouble sleeping, the University has a range of self-help resources available. Information sheets and links to other self-help resources are available at:

    Bishop Grosseteste University students can access support 24 hours a day, 7 days a week with Togetherall

    Togetherall is a digital mental health support service which is available online, 24/7 and is completely anonymous so you can express yourself freely and openly. Professionally trained Wall Guides monitor the community to ensure the safety and anonymity of all members. In addition to Togetherall's online community, you will have access to a wealth of useful resources and can work through tailored self-help courses covering topics such as anxiety, sleep, weight management, depression and many more. It only takes a few minutes to register using your BGU e-mail address

    Where possible Accommodation Services will be in contact with you to provide welfare check ups via phone or email if you do not have a UK mobile number listed.

    If you have questions about self-isolation or if we can help with any other concerns, please contact accommodation@bishopg.ac.uk or studentadvice@bishopg.ac.uk

    If you test positive for COVID-19, in order to keep our community safe, you are strongly advised too self-isolate and inform the University using the Student Absence Form to enable the University to contact you and provide specific support. Learn more about this on self-isolation guidelines for Accommodation.

    You can do a Lateral Flow Device (LFD) test from five days after your symptoms started, and another the next day and if they are both negative, you can safely return to your normal activities.

    Accessing Professional Support Services

    Whilst the intention for 2021-22 is for the campus to be fully accessible with our professional support services providing in person support, the teams can be contacted remotely so you do not have to come onto the campus unnecessarily. We have listed how you can contact each of the Professional Support Services teams to arrange appointments or to ask for support.

    Accommodation

    e: accommodation@bishopg.ac.uk

    t: 01522 583795 / 583707

    Providing advice and guidance to prospective and existing students covering a variety of accommodation issues from accommodation options to contractual issues.

    Located: Estates & Accommodation Office

    Out of Hours: A Resident Warden will be available during term time from 10.30 pm to 7.30 am (7 days a week) for well-being issues and other concerns t: 07958 248653.

    BG Futures: Careers, Employability and Enterprise

    e: bgfutures@bishopg.ac.uk

    t: 01522 583900

    The team will be providing careers, employability and enterprise support.

    To book an appointment with an advisor: https://bgfuturesonline.bishopg.ac.uk/

    Centre for Enhancement of Learning and Teaching (CELT)

    e: celt@bishopg.ac.uk

    t: 01522 563866

    The Digital Learning and Learning Development teams will be providing one-to-one services, workshops and in-module sessions.

    For specific support with your academic skills you can email: learningdevelopment@bishopg.ac.uk and with using digital technology for learning, teaching and assessment you can email: digitallearning@bishopg.ac.uk

    You can book an appointment with either team at:

    https://appointments.bishopg.ac.uk/

    Chaplaincy

    e: chaplaincy@bishopg.ac.uk

    t: 01522 583604

    The Chaplaincy is here for all members of our community – whether or not you have a religious affiliation. We’re one of a number of sources of help and support – more than anything else, we want you to feel safe and cared for.

    Covid Support

    For the latest information about how the University will deliver its learning and teaching in a Covid secure way go to our Working Together – Protecting Each Other webpage which has important links including for NHS Test and Trace.

    Please use the Student Absence Delc:

    • Have suspected symptoms and either are awaiting to be tested or have been tested; OR
    • You are having to self-isolate for another reason e.g. returning from a country which requires travellers to self-isolate.

    For any other concerns or queries about our Covid-secure measures e.g. concerns about measures being adhered to, then email on: covid19advice@bishopg.ac.uk.

    Governance

    e: governance@bishopg.ac.uk

    International Office

    e: international@bishopg.ac.uk

    For our International and Erasmus+ students, continue accessing support from Wayne and Sophie directly:

    Wayne: + 44 1522 563806 (Outside UK) / 01522 563806 (UK)

    Sophie: + 44 1522 583632 (Outside UK) / 01522 583632 (UK)

    IT Services

    e: helpdesk@bishopg.ac.uk

    Or through the student portal

    Our IT team can help you with any technical queries you might have, such as problems with equipment or issues with technical support. Contact us online at https://helpdesk.bishopg.ac.uk

    Library

    e: library@bishopg.ac.uk

    t: 01522 583790

    Phone or email the library, live chat with a member of the team, or contact your subject librarian directly. See how to do this are at https://libguides.bishopg.ac.uk/home/contact.

    For up-to-date information about the status and availability of all library services see https://libguides.bishopg.ac.uk/home.

    Placements

    e: placements@bishopg.ac.uk

    t: 01522 583720

    Contact us if you have any queries or concerns regarding your upcoming placement. You will receive confirmation of your placement details around 2 weeks before your placement is due to commence.

    Security

    t: 01522 583699

    m: 07850 015713

    Providing onsite security provision and presence including first aid response out of hours. 24/7.

    Location: Security Office, Robert Hardy Building

    Sport and Fitness Centre

    e: sports@bishopg.ac.uk

    t: 01522 583686

    Contact BGU Sports Centre team for any enquiries regarding membership, classes and facility hire.

    Student Administration

    For queries relating to extenuating circumstances, change of personal information / details and to change of courses, suspension of studies or withdrawal from a course please email: sao@bishopg.ac.uk

    For matters relating to attendance and engagement please email: engagement@bishopg.ac.uk

    If you wish to discuss making a complaint please contact: regulatorycompliance@bishopg.ac.uk

    Student Advice

    e: studentadvice@bishopg.ac.uk

    t: 01522 583600


    Student Advice offers free, non-judgemental, confidential and professional advice to all students on any matter, for example, disability support, funding, housing, counselling and wellbeing. To book an appointment with an advisor:

    https://appointments.bishopg.ac.uk/index.php/book-to-see-student-advice/

    If you experience any financial implications as a result of the pandemic (e.g. loss of part-time work, no access to IT resources), please contact us as we may be able to offer financial support via the Learning Fund.

    Student Finance

    e:accounts@bishopg.ac.uk

    t: 01522 563811


    Contact us regarding Tuition Fee payments, accommodation payments and Postgraduate bursaries.

    Students’ Union

    e: su@bishopg.ac.uk

    t: 01522 583714

    The SU represents your interests within the University. As well as putting on social events and coordinating societies, the SU offer welfare services to support you and are an outlet for you to voice any issues, complaints, or compliments that you might have regarding your time at BGU.